At Advance RCM, we are dedicated to being a responsible and ethical partner in the healthcare sector. Protecting the privacy and confidentiality of our clients, as well as the individuals whose healthcare information we handle for billing purposes, is one of our core values. We take the utmost care to ensure that all necessary measures are in place to protect this data.
To promote transparency, we have outlined the following privacy policy to clarify how we manage your information and ensure its security:
When you visit our website, our server may collect personal details such as your name, address, email, phone number, and other relevant information. By providing us with your contact information, you are consenting to receive communications from us, which may include text messages or emails. We collect personal data using lawful and fair methods, always with your explicit consent.
We are committed to never selling, trading, or sharing your personal information with third parties without your prior consent. The only exceptions to this are situations where we must provide a requested service or when required by law to disclose the information.
Advance RCM reserves the right to modify or update this Privacy Policy at any time. However, we will provide advance notice of any significant changes before they take effect. Please note that Advance RCM will not be liable for any damages arising from changes to the policy.
We comply with the Health Insurance Portability and Accountability Act (HIPAA) to protect the Personal Health Information (PHI) involved in our billing services. This includes physician billing, reviewing reports, and processing service summaries. Any disclosure of PHI is done in strict accordance with HIPAA regulations, typically in collaboration with covered entities such as healthcare clearinghouses.
PHI is used for treatment, payment, and healthcare operations. Specifically, as a billing company, we use PHI to facilitate payments to physicians for services rendered in relation to medical treatment.
Advancercm LLC may disclose Personal Data and other information as follows:
Third Parties that Help Provide the Messaging Service: We will not share your opt-in to an SMS short code campaign with a third party for purposes unrelated to supporting you in connection with that campaign. We may share your Personal Data with third parties that help us provide the messaging service, including, but not limited to, platform providers, phone companies, and other vendors who assist us in the delivery of text messages.
Additional Disclosures: Affiliates: We may disclose the Personal Data to our affiliates or subsidiaries; however, if we do so, their use and disclosure of your Personal Data will be subject to this Policy. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
In certain legal circumstances, such as subpoenas or fraud investigations, we may be required to disclose specific information. However, we take these actions sparingly and only when absolutely necessary. At all times, we remain committed to protecting the security and confidentiality of your information.
At Advance RCM, safeguarding your privacy is our priority, and we will continue to uphold the highest standards in the protection of your personal and healthcare information.
Advance RCM is committed to complying with the California Consumer Privacy Act (CCPA) and other applicable privacy laws to protect the rights of California residents. If you are a resident of California, you have specific rights regarding your personal information. You may request to know what personal information we collect, request deletion of your personal information, or opt out of the sale of your personal data (though we do not sell your data). To exercise these rights, please contact us, and we will respond in accordance with the legal requirements and timelines.
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