Effective patient collections are essential for maintaining a healthy revenue cycle and preventing revenue leakage. Research reveals that patient receivables account for over 20% of healthcare provider revenue, with a significant percentage often written off as bad debt. Delayed or unpaid payments can disrupt cash flow and jeopardize financial stability.
At Advance RCM, we specialize in outsourced patient collection services, understanding the vital role these services play in your practice’s success. Our experienced patient collection specialists work tirelessly to improve your revenue outcomes while ensuring a positive patient experience. By emphasizing professional and respectful communication, we build strong patient relationships and optimize payment recovery.
An effective patient collection process begins at the outset of the revenue cycle, starting with accurately determining the patient’s financial responsibility. This includes collecting payments at the point of service and maintaining detailed, accurate records. Once insurance payments are processed, our team issues patient statements and follows up on outstanding balances in alignment with your practice’s protocols. We also handle patient calls efficiently, addressing account-related inquiries promptly and professionally.
At Advance RCM, our patient collection services adhere to industry best practices, ensuring higher recovery rates and improved patient satisfaction. By leveraging our outsourced patient collection services, you can rely on a process that is both seamless and patient-centric.
We understand the importance of sensitivity when discussing payments with patients. Our patient collection specialists are extensively trained in professional and courteous communication, ensuring all interactions preserve the patient relationship while effectively managing collections.
Streamline administrative tasks with expert virtual support.
Ensure seamless patient appointment management.
Confirm insurance coverage quickly and accurately.
Secure approvals for services efficiently.
Ensure precise coding for accurate claims processing.
Accurately record charges for timely billing.
Optimize claims for faster reimbursements.
Track payments with detailed and efficient posting.
Resolve denied claims for maximum recovery.
Reduce AR days with proactive management.
Enhance collections while maintaining patient satisfaction.
Optimize every stage of your revenue cycle.
Increase your practice’s financial efficiency with our professional patient collection services. At Advance RCM, our team handles all aspects of collections, helping you reduce outstanding payments and improve cash flow. Let us manage the details while you focus on patient care.
Our dedicated, persistent approach to follow-up and patient communication sets us apart. We ensure optimal outcomes in patient collections without inconveniencing patients. Our commitment to reducing bad debts and minimizing write-offs guarantees that your practice can trust us to achieve the best financial results. We provide regular updates on our process performance and quality metrics, offering transparency and insight into our work.
Seize the opportunity to optimize your revenue cycle—partner with Advance RCM today for exceptional, measurable results!
At Advance RCM, we specialize in medical collections services designed to relieve financial pressure and improve cash flow for healthcare providers. With over five years of experience in healthcare revenue recovery, we have successfully partnered with a wide range of providers, from general practitioners and behavioral health clinics to radiology centers, orthopedic practices, and DME suppliers. Our proven collections strategy covers everything from self-pay balances to tertiary inventories, ensuring maximum recovery with a patient-friendly approach. We also offer seamless integration with top practice management systems like Epic, athenahealth, eClinicalWorks, Cerner, McKesson, AdvancedMD, and more—making onboarding fast and hassle-free. Trust Advance RCM to optimize your collections process while maintaining your practice’s reputation and patient relationships.
At Advance RCM, we simplify medical collections to help your practice recover outstanding payments without added stress. As a trusted partner in healthcare revenue cycle management, we focus on maximizing your collections while minimizing your administrative burden. Our intuitive, 24/7 client portal gives you full visibility into your accounts receivable status, so you can track every placed account in real-time—anytime, anywhere. With our streamlined collections process, user-friendly technology, and dedicated support team, Advance RCM ensures your medical debt collection experience is efficient, transparent, and results-driven. Partner with us to boost your revenue and spend less time chasing payments.
Advance RCM provides expert medical billing and revenue cycle management services to both individual and institutional healthcare providers. We utilize the latest technology and trusted methods to ensure that your billing is accurate, compliant, and optimized.
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